I’d like to express my sincere appreciation for your professionalism during my recent mammogram, sonogram, and needle biopsy. I send my gratitude for following up so diligently to obtain a quick referral, an earlier appointment, and a quick turnaround on my results. My thanks for performing the biopsy during your lunch hour so I didn’t have to wait until Wednesday. I can’t tell you enough how appreciative I am of your efforts. Thank you all for such extraordinary patient care and above all your human compassion during such a difficult few days.